Service policy
Before ordering:
1)When you need to know some problems,for example,whether the plate fit the case,whethe the keycap can be used in this layout,etc;
2)When you need to make the declared value lower;
3)When you want to order in some specail days,and need some discounts about the days(In the below description);
There have the email that you can communicate with us.(yanghanhai@ymdkey.com)
After ordering:
1)When you need to cancel this order before shipping;
2)When you need to change the order of address before shipping;
3)When you want to order again but want to ship all the product together,or you need add some additinal product before shipping;
4)When you want to return the product after delivering;
5)When you need to use three-month repair service after you deliver it;
6)When you need some discounts as the second order;
7)When you deliver the product that have been damaged by shipping;
Because we need to confirm the things that you need to solve,will give the result in 1-3 days,but when you communicate with us via eamil ,we will respond to you as soon as possible.
Some specail days:
Official:November 11/Black Friday
Will prepare automatic discount
Featured Day:The birthday/Wedding anniversary/University graduation day(Need some proof)
15% off for the day