Shipping policy
Shipping and Tracking
The goods are transported in 5 methods (DHL, FedEx, epacket, Yanwen, SF-express). You can track in follow website.(After May 2025, the expedited shipping package in the United States has been changed to UPS expedited shipping, which includes tax and takes 6-17 days to ship.)()
DHL: www.dhl.com/en.html (expedited shipping)
FedEx: www.fedex.com/zh-cn/home.html (expedited shipping)
Epacket: www.17track.net (Standard shipping)
Yanwen: https://track.yw56.com.cn/en/index
Wanb Express:
https://tracking.wanbexpress.com/?trackingNumbers=
SF-express(just China, HongKong, Macao): www.sf-express.com/cn/sc/
Note:for some expensive products,there only have expedited shipping as the choice.
Shipment handling time:2-8 days after ordering
Shipping From: China to Worldwide
Delivery Time
For expedidted shipping such as Fedex DHL SF,the delivery time is around 2-8 days after shipping out.
For standard shipping like Yanwen,the delivery time is around 7-20 days to US.Around 10-35 days to UK Germany France Hungary Italy Spain Netherlands Australia etc.Around 20-45 days to Canada.Around 15-50 days to Singapore Vietnam Thailand Malaysia.If the customs department open and check the parcel,the time will be longer.
If Epacket,the time is around 25-70 days for most countries now.We don't suggest it except your address can't use Yanwen shipping.
For standard shipping,the parlce is delivered by your local post as usual,such as USPS Royal Mail.The postman sometimes put your parcel in mailbox or parcel locker or just throw it in your yard or your neighbor porch as our experience.When it shows delivered and you don't get it,please check these place asap.All standard shipping over the world is like this which is not we can control.If you hate this kind of issue,just choose expedidted shipping who will call you before delivering as usual.
Reminder
When you make order,please leave your full name and phone No to avoid shipping delay and delivery fail in destinations.We appreciate your help and understand in this case.
If the delivery is failed or the product is returned because the error address,we can not bear the loss.
About shipping,if you have any question,you can contact us via email (amy.hu@ymdkey.com).
If the parcel is delivered however stolen or lost outside of the customer house.We can only help undertake part of the loss.The customer can provide video proof to us to negociate with us